Benefits realisation from IT-enabled change and innovation is about people. A vital element of the benefits realisation capability of an organisation is the ability of people from different disciplines and different departments to work together effectively.
This requires a common language, for example the emphasis on benefits for stakeholders rather than technology features. The benefits realisation toolkit provides a starting point for building a common language and shared practices.
A number of tools are outlined:
- IT investment portfolio
- Developing the benefits realisation plan
- Benefits review
- Benefits realisation capability assessment
More information about the toolkit
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