Clients

Please find below some details of the clients that we’ve been working with recently.

For more information about any of the clients below please click on the web links. If you would like to discuss any of the project details please contact our team.

Nexus – http://www.nexus.org.uk/

Nexus is the passenger transport authority for Tyne and Wear, responsible for ensuring the safe and reliable running of thousands of bus, train and ferry journeys every single day. Recently Nexus have secured a major funding investment and needed to re-assess how they delivered their in-house IT programmes.

We worked with Nexus IT Department over a period of 18 months to develop their capability to partner more effectively with key internal customers and suppliers. The programme was as a pre-cursor to a major re-structure within the organisation. A number of action-based learning workshops introduced key influencing skills to the team and then focused on applying these to specific customer projects.  Individual coaching was also used as a mechanism for key leaders to develop inter-personal skills relevant to their management and project leadership responsibilities.

Newcastle University – http://www.newcastle.ac.uk

‘Benefits-led IT at Newcastle’ is a development programme for technical and project leaders within the Information Systems and Services (ISS) directorate. This year-long programme engaged around 30 people from ISS & the wider University in a series of 5 workshops and complementary action learning activities, focused on getting more out of key IT-enabled projects and programmes.

Working with our key clients at Newcastle University we identified 5 key ISS initiatives, each at different stages in the project life-cycle. The development programme applied best practices from the Benefits Management approach to IT as a basis for building a ‘toolkit’ of resources that could be adopted more widely within the university and by other universities within the Russell Group for IT (RUGIT) community. Participants have applied the techniques they have learned widely yielding important results.

A multi-million £ project was put back on track; a major e-based teaching innovation has been widely adopted from an experimental project; a marking system created in one school has been rolled-out as a centrally co-ordinated system; and the cost of a proposed SAP system upgrade has been minimised through better project evaluation and initiation from within ISS.  People can see more clearly the strengths and gaps in current working arrangements and feel more equipped to address the challenges and opportunities associated with each project.

The University’s Director of Information Systems & Services, Steve Williams, said; “Colin and Alison have made a very valuable contribution to the project, both shaping the thinking and making the learning interesting. Unusually, this organisation covers both the development of process and interesting delivery. I’d unreservedly recommend their work.”

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